Guest information
Welcome to Park Hotell Jõhvi!
We are delighted that you have chosen to stay at our hotel! Here you will find all the essential information to make your stay comfortable and enjoyable. If you need any assistance, we are always happy to help.
Essential information
- Wi-Fi
- Reception
Open daily from 7:00 AM to 10:00 PM
Phone: +372 5460 6000 - Check-in: from 3:00 PM
Check-out: until 12:00 PM (noon)
Luggage storage is available upon request, subject to availability. Please contact our reception team for assistance. - Breakfast
Served daily from 7:00 AM to 10:00 AM in the restaurant on Level 0. - Parking
Free parking is available near the hotel’s main entrance and behind the building. For information about electric vehicle charging, please contact reception. - Housekeeping
Daily from 9:00 AM to 12:00 PM (noon). If you do not wish to have your room cleaned, please hang the “Do Not Disturb” sign on your door. - Additional services
Extra pillows, blankets, a selection of toiletries, and an iron or garment steamer are available from reception. Late check-out is available for an additional fee, subject to availability. Adapters are also available at reception. If needed, you may use the telephone at reception. International calls and calls to premium-rate numbers are subject to additional charges. - TV: wake-up alarm and entertainment
You can conveniently set a wake-up alarm using your hotel room TV. In addition to watching TV channels, you can access Netflix and other applications using your personal accounts. The TV also provides additional information about the hotel and surrounding area.
A comfortable and enjoyable stay
- Eco-friendly stay.
- Thank you for helping us protect the environment. If you would like to reuse your towels, please leave them hanging on the towel rack. If you would like fresh towels, please place the used ones on the floor.
- Bed linen is changed every three days or upon request. Please help us sort waste by using the recycling bins located near the lifts on each floor. When leaving your room, please switch off the lights and air conditioning.
- Smoke-free hotel. Smoking, including the use of e-cigarettes and other alternative tobacco products, is permitted only in designated outdoor areas. Violations of this policy will result in a €200 contractual penalty in accordance with the hotel’s terms and conditions.
- Peace and safety. Please be considerate of other guests and help us maintain a peaceful and pleasant hotel environment. Only registered guests are permitted to stay overnight at the hotel.
- Hotel property. Please treat the hotel’s premises, furnishings, and facilities with care. Guests are responsible for any damage they cause.
In the event of a serious violation of hotel rules, the hotel may take appropriate measures to ensure the safety and well-being of other guests.
Safety and assistance
Emergency number: 112
In case of fire, please follow the evacuation plan displayed on your room door. Use the stairs, not the lift.
If you realise you have left something behind, please don’t hesitate to contact us! Items found at the hotel are kept for one month. Please keep your room key card and room access details secure.
Discover Jõhvi
Jõhvi Promenade and Park, Pargi Shopping Centre, and Jõhvi Concert Hall are all located near the hotel. For recommendations and information about exploring the surrounding area, please visit our reception desk.
You can explore nearby restaurants and cafés here.
There are two gyms in Jõhvi that are open 24 hours a day:
- 24-7 Fitness – Keskväljak 4, Tsentraal Shopping Centre, 2nd floor.
- Gym! Jõhvi Jewe – Narva mnt 4b.
Your feedback matters to us
If you notice anything that requires attention, please inform reception so we can resolve the issue as quickly as possible. You can also share your feedback by emailing info@parkhotelljohvi.ee or by completing our feedback form.
Thank you for choosing Park Hotell Jõhvi!
We wish you a comfortable, relaxing, and memorable stay!
Contact
Phone: +372 5460 6000
Email: broneerimine@parkhotelljohvi.ee
We would be grateful if you shared your positive experience with others. You can also follow us on social media: